Degraded performance in data processing

Incident Report for Empatica

Resolved

Issue has been resolved.

Posted Jan 09, 2020 - 12:40 CET

Update

Issue has been identified.

Posted Jan 09, 2020 - 12:00 CET

Investigating

We are noticing an increase in API requests which is causing a slow down in data processing.

Posted Jan 09, 2020 - 04:00 CET

This incident affected: Mate (Physical Activity Analysis, Rest Analysis, Embrace Pre-processing) and Research portal (Physical Activity Analysis, Rest Analysis, Embrace Pre-processing).